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CGI Recruitment 2017 | Associate Systems Engineer | Any degree | Bangalore
CGI Recruitment Scheduled for the post of Associate Systems Engineer at Bangalore.The detailed eligibility and application process are given in below.
CGI Recruitment 2017 Details:
Job RoleAssociate Systems Engineer-Service Desk
QualificationB.E/B.Tech/Any degree
Experience1 to 3 years
Job LocationBangalore
Last DateASAP
QualificationB.E/B.Tech/Any degree
Experience1 to 3 years
Job LocationBangalore
Last DateASAP
Detailed Eligibility:
Graduates with MUST have experience of at least 1 to 3 years in Service Desk
Excellent verbal and written communication skills
Process orient, self-motivated, ownership of work
Skills:
Excellent verbal and written communication skills
Process orient, self-motivated, ownership of work
Skills:
Primary Skill: Service Desk
Secondary Skill: ITIL Incident Management
Diagnostics & Resolution
Position Description:
Secondary Skill: ITIL Incident Management
Diagnostics & Resolution
Position Description:
First level Applications Development professional, representing the most common entry point into the organization. Performs routine activities related to applications development. Focuses on learning and acquiring work skills/knowledge in the Applications Development field.
Your future duties and responsibilities:
Be readily available to answer the phone to our customers in a professional and efficient manner
Providing a positive image of the company through your role as the first point of contact with customers
To ensure that all is work carried out in accordance with ITIL Incident Management guidelines
Log calls via the appropriate call logging system and provide a high level of technical fix. For example:
Change Passwords and unlock accounts for internal and external customers where possible
To provide first line printer support for the server infrastructure
Complete courtesy call backs to the customer where required
Add value to your team environment by being enthusiastic and maintaining a positive attitude
Providing a positive image of the company through your role as the first point of contact with customers
To ensure that all is work carried out in accordance with ITIL Incident Management guidelines
Log calls via the appropriate call logging system and provide a high level of technical fix. For example:
Change Passwords and unlock accounts for internal and external customers where possible
To provide first line printer support for the server infrastructure
Complete courtesy call backs to the customer where required
Add value to your team environment by being enthusiastic and maintaining a positive attitude
To achieve all team and personal performance goals as defined by the company
Ensure calls returned to Service Desk are reassigned without delay
How to apply CGI Recruitment?
Ensure calls returned to Service Desk are reassigned without delay
How to apply CGI Recruitment?
All eligible candidates can apply for this position in online as soon as possible.